Articles Posted by our Members

Steps to Combat Payments Fraud and Cybersecurity Threats

The continued digitization of the financial services industry has led to a boon in electronic payments technology. Even as the transition to electronic receivables and payables improves efficiencies and reduces costs across financial institutions and corporates, the switch to automation and digitization increases the speed of funds movement and may increase the risk of payments…

Telephone Etiquette can be summarized in one word: COURTESY

Telephone Etiquette Tips: Always answer the telephone within 2 – 3 rings. Speak clearly and directly into the handset. Use a pleasant, congenial and friendly tone. Project an attitude that is enthusiastic, attentive and respectful. Put a smile on your telephone voice and let your personality shine! Identify yourself and your organization – Thank you…